Hollnagel , Erik, Benoît Journé, and Hervé Laroche. “Reliability and Resilience As Dimensions of Organizational Performance: Introduction: Special Issue”. M@n@gement 12, no. 4 (December 8, 2019): 224-229. Accessed March 27, 2026. https://management-aims.com/index.php/mgmt/article/view/4067.